FAQ: FRONTIERS - Explore ● Discover ● Survive
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!

I have two copies of the game. Will add-ons apply to both copies?

If it's a local add on then yes. Local add-ons (Comerade Rings, Animal Namer, Lion Tamer, Butterfly Companion & Bulk Pack) will apply to both copies. Non-local add ons (Headstone, Coat of Arms, Master Chef & Shopkeeper) won't apply to both, because they affect the actual game world for everyone.

HEADSTONE: Can I put my headstone someplace specific?

Headstones are distributed semi-randomly, so I can't put it somewhere specific. However if you make a request in the Special Instructions field I can promise to use it as a GUIDE for placement. No guarantees, though!

HEADSTONE: Is the headstone art final?

No I just mocked those up to verify character limits.

HEADSTONE: Where with the epitaph show up?

Players will be presented with the epitaph when they examine the headstone.

MASTER CHEF: What kinds of foods are available for Master chef recipes?

20+ varieties of mushroom, ale, apple, avocado, bacon, banana, bell pepper, blood orange, blueberries, bread, broccoli, butter, cake, carrot, cheese, cherry, chicken, coconut, corn, cucumber, eggplant, eggs, fish, flour, garlic, lemon, lettuce, milk, mead, onion, orange, peach, pear, pie, potato, pumpkin, radish, rum, salt, slab of meat, strawberry, sugar, tomato, tongue, water, watermelon, wine, plus COOKED variations of most of these foods. (More may be added)

BUTTERFLY COMPANION: Are butterflies the only animals that will help you find secrets?

No, other tamed animals will do this too. The butterfly is a luxury item - it's made for butterfly nuts like me. It doesn't give you an advantage in the game.

BUTTERFLY COMPANION: Will I be able to tame other butterflies?

Yes, this skill gives you the ability to tame any butterfly you find. However, ONLY your initial butterfly companion will be immortal.

SHOPKEEP / BARKEEP / INNKEEPER: Are there any restrictions on the name I choose for my shop / bar / inn?

If your name breaks lore or is offensive or something we'll work it out case-by-case.

Shipping Updates No shipping updates are provided.
BackerKit FAQ

What is BackerKit?

BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!

The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.

How does BackerKit work?

After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.

How do I update my shipping address?

BackerKit allows you to update your shipping address until the project is locked down for shipping. To update your address, go back to your BackerKit survey by inputting your email here.

I completed the survey, but haven't received my rewards yet. When will they arrive?

As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.

Why can’t I log into my account?

Request a login link to your survey by entering your email here:

BackerKit will send you an automated email with an invite link to whatever email you pledged with.

I never received my invitation. How do I complete the survey?

The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.

Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.

To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.

When will my pledge will be shipped, charged or locked down?

That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.

Can I upgrade or get multiple copies of my pledge?

This depends on the project creator’s decision. If you are unable to see the ‘Want to switch your pledge level?’ after clicking on your pledge amount under “Pledge Level” in your survey, then the project creator would prefer people not to switch pledge levels.

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